Picking up Where We Left Off

Tonight, being Friday night, means once again, it's Quantum Leap Night. After we were rudely interrupted by the failure of our new-ish Samsung Blu-ray player last week, this week, we're back in business. This is not thanks to Samsung (more on that below), but is due to the fact that I put no faith in the fact that there would be a fix for this problem - quick or otherwise.

Instead, I ordered a new player last weekend, which has since arrived - and so far, at least, it seems to be working. (We'll see what happens, as we are fast approaching Zero Hour.)

There aren't a whole lot of choices out there for Blu-ray players - not unless I want to get into the Home Theater end of things - which I do not.I ended up buying a Sony, not because I have any particular love of Sony, but because it, a) appeared to be the closest thing to what we had and b) it was cheap.

I have since found out that Samsung, perhaps wisely, no longer produces Blu-Ray players for the good ol' U.S. of A. Maybe this is because they're just not any good at producing Blu-Ray players, or maybe they just view the good ol' U.S. of A. as a sinking ship - and they didn't want the be the last rat overboard. Either way, it's hard to fault them for their logic.

If I've gotten any pleasure from this adventure at all, it's in the excitement of logging on everyday to the Samsung "Community" Support page(s). I'm not sure what the purpose of this site is supposed to be - unless it's just a place for people to go and complain (which I have nothing against). If that's what it's for, it's working admirably. Comments range from threats of lawsuits (likely hollow - but, what the hey), all the way to one lonely guy who suggested that everyone chill-out and go spend some time with their wives and kids while the problem is being resolved. Yeah, right.

I've read some of the latest comments and it seems that some people are getting shipping labels to send their machines back to the factory while other malcontents are saying, no, Samsung is supposed to be posting a "fix" and won't be sending any labels. Like usual, I have no idea. I'm just waiting for the storm to settle a bit - which I don't think will be anytime soon. The amount of postings seem to be growing faster than asparagus. As of right now, there are One Hundred and Ninety Eight PAGES of complaints on this "Support" page. Go back in another ten minutes and it will likely be up from there.

And if you do go on their site, don't be fooled by the flagged, "Solved" at the top of the first page. This has been up there since Monday and has only served to get people's hopes up (including at one point, mine). All it says is:

We are aware of customers who have reported an issue with boot loops on some Blu-Ray players and we are looking into this further. We will post an update here on this thread when we have more information.

This so-called solution (posted, as I mentioned, back on Monday) only serves to piss people off even more.

Anyway, we'll see where this goes (maybe).  For now though, I've got more important things to do, things like going for a quick walk, taking a shower, popping popcorn, then arranging the pillows for Sam to lean against me as we watch Quantum Leap together.

Hopefully.