As I mentioned yesterday, I finally managed to reach the voicemail of Ms. Other DDS. Despite my stunned elation, I somehow had the presence of mind to leave her an actual message inquiring as to the status of Sam's medical reevaluation. Well, shock-of-shocks, Ms O. DDS returned my call today.
Not only did she return my call but, a) she was seemingly very nice, b) she said that Sam's all set - he still qualifies for assistance* and c) she added, "Sam's revaluation was completed BACK IN JUNE- June 8th, to be exact... Didn't I get a letter?"
Are you kidding me?
She suggested I call SSI and find out what happened to it.
I thanked her and called SSI to find out what happened to it.
After multiple re-dials and hang-ups (apparently this tried-and-true phone system of theirs, also shared with Other DDS, is designed to separate the weak from the irate), I managed to speak to someone not quite as nice as Ms. O. DDS.
"That's strange." Ms. Not Quite As Nice said. "The "system" shows it was mailed out MONTHS AGO. Was I sure I didn't get it?
How am I supposed to respond to a question like that?
She punched a few keys on her keyboard and then asked if I might like "another" copy.
"Sure," I said. "Why not? What's another couple of days after waiting several months."
She said no problem and asked if there was anything else she could do for me.
I refrained from offering any suggestions.
*In fact, he more than qualifies. More on that some other time. Maybe.
2 comments:
If it would be helpful, I would be happy to provide some anatomical suggestions for places she could insert her letters.
Thanks. I'll get you her direct line.
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