Thanks for the Help

Why do people comment on things they admittedly know nothing about? Are they bored? Are they trying to make friends?

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Here we have a partial screen grab taken from the bottom of an Amazon page. One of today's Deals is a pair of binoculars (which, despite the fact that I have absolutely no need for them, I still decided not to buy). 

Anyway, at the bottom of the page, as is often the case, potential buyers post questions about the product, which, presumably, someone who knows what they're talking about can answer. In this case, Jeanne steps up to the plate. 

I'm not sure what the deal is with Jeanne. I'm sure she's a very nice person (actually, I'm not sure. I'm just trying to soften my critique), but why is she wasting hers and everyone else's time (i.e.: mine) by giving a non-answer? 

Maybe she's posted hundreds of these types of 'reviews', sprinkled throughout Amazon and other various websites. Maybe she's just killing time, sitting around in muumuu, waiting for her alleged husband to get home while her fourteen cats are climbing all over her. 

Maybe Jeanne needs to get out more.