Today's Update

Pretty Flowers

I have no idea what's going on with Sam's disability review (mentioned here... and probably plenty of other places). As I probably mentioned in that post (I didn't bother to re-read it), this process of apparently having to prove that Sam is still disabled, began back in February. 

Since then, I've had one or two mailings and, very briefly, played phone tag with the person whose name is on the last letter. When I say "very briefly", I mean, I called her, got her voicemail and left a message. A week or so later, she called me back, got my voicemail and left a message. I called her back right away, got her voicemail, left a message and ... never heard from her again.

Since I have yet to hear a meaningful word from anybody (did I mention this whole thing started seven months ago?), I have, for the past couple of weeks, tried to get in touch with this person - or any person - to find out where things stand. But every time I call, I can't even get through to the useless voicemail. All I keep getting is a busy signal - and not even a full busy signal. It buzzes for all of about three and a half buzzes - then cuts out. 

Point made, I guess. 

Today I noticed a toll-free on the letterhead and so I tried calling it. Several times. Each time with the exact same results. Busy.

Apparently I'm not alone. I searched this outfit and there are a total of three reviews. Taken together, it averages out to a whopping One Star.

This isn't one of those situations where one person gives it high marks, one person gives it low marks and one person falls somewhere in the middle. This is one of those situations where all three people give it a one star review. 

(The most succinct review is from Carolyn C. who says, unsurprisingly, "Not even worth one star!!! Cant connect with ANYONE!!!")

I dread getting the "results" of this so-called "re-evaluation". If things stay true to form, there will be a problem. There's always a problem. And then what? Call?

I guess, unfortunately, we'll cross that bridge when we inevitably come to it.

All of which is to say, Today's Update is no update at all.